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Excluding damaged by man, such as lawnmowers, weed trimmers, and other mechanical damage, we warranty all Trees & Shrubs for one (1) year from the date of purchase for in-store credit for the purchased amount. Certain plants such as roses, Japanese Maples, and other marginally hardy trees and shrubs need special care to last through winter and are not covered under this warranty. Perennials, Bedding Plants, and Hanging Baskets are not guaranteed. The original plant and your cash register or hand written receipt must be present for the exchange. The cultural advice we provide must be followed for the warranty to remain in effect. If the plant is lost to extreme weather, abuse, neglect, deer damage, or insect and disease infestation, we share your disappointment, but cannot share your loss; the warranty is void. It is the Owner’s responsibility to monitor and treat garden-related problems.